My fiance and I were in the market for a new car, since we've had the same one for 10 years and it was breaking down on us. We heard Jim Sapala in coatesville was great at helping couples with not so great credit scores get into semi new cars.
Our sales man Al Dempsky was the worst, slimiest, sales person i've ever met. He was welcoming at first telling us everything we'd want to hear, but hey isn't that almost every sales person? We were surprised when we were approved for an SUV. We had all the money we needed to put down with the exception of having to start a new insurance policy.
We paid the policy, and had about 800 of our 1000 down. The sales man Al told my fiance, since he fixes computers he would pay him the extra 200 to fix his computer. At the time this seemed pretty cool. They signed all the paper work and and had us drive out of the dealer with it.
We were more than happy about this. Once we got home the calls started coming, they were missing this, and missing that, and the bank that was dealing with our loan denied it because the papers were missing. We couldn't just drop everything to go down and get it, because of work. .
When they brought out the car for us to buy it, their "detailing" job was horrible. I asked Al if his dealership would give us a gas voucher since when i bought the car there was less than a quarter tank. He smiled and said of course they do, he would personally make sure it was filled. When I went back to pick it up to take it home there was only a quarter tank of gas....
We finally got it all straightened out and here we are now, less than 2 months later... Our transmission is starting to slip, the seat is broken. We called them this morning to drop if off to have them fix it and they laughed and said we bought it as is and they weren't going to fix anything. I laughed right back at them and said oh yeah well then why is there a 2 yr warranty on my contract???
They then changed their story to oh, yeah we see you have the warranty, give us a chance to talk to the repair center and we'll call you back. well, this place is a joke!
if this doesnt get figured out i'm taking the hit on my credit and just letting this go back. I'm sick of dealing with snakes and these lying sacks of ***!
Monetary Loss: $9000.